Privacy Policy
Nextwave Financial Services
Last updated: 10 February 2026
This Privacy Policy explains how Nextwave Financial Services (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you visit our website: nextwavefs.co.nz
This policy applies to all users of the website and services offered by Nextwave Financial Services in connection with KiwiSaver advice, financial planning, and related services.
By accessing our website or using our services, you consent to the collection and use of your information as described in this policy.
1. What Personal Information We Collect
a. Identity & Contact Information
- Full name
- Email address
- Phone number
- Postal address
- Date of birth (where required)
b. Financial & Service Information
- Employment information
- Income and assets
- Financial planning goals
- KiwiSaver contributions and provider details
- Banking and investment details (where required)
- Any other information you provide during the consultation
d. Communications
- Emails
- Contact form responses
- Messages submitted via the website
c. Technical Information
- IP address
- Browser type
- Device type
- Pages visited and interactions with the site
2. How We Collect Your Information
We collect information when you:
- Complete contact forms
- Book consultations or financial reviews
- Subscribe to newsletters
- Interact with our site (cookies & analytics)
- Communicate with us by phone, email, or in person
We only collect what is necessary for the purpose of providing financial advice and business services.
3. How We Use Your Personal Information
We may use personal information to:
- Provide financial advice and services
- Set up and manage client accounts
- Administer KiwiSaver reviews or recommendations
- Communicate with you (including client support)
- Improve website functionality
- Comply with legal and regulatory obligations
- Send newsletters and updates (only when consent is given)
We do not use your information for purposes that are unrelated without your consent.
4. Legal Basis & Compliance (NZ Privacy Act 2020)
Under the New Zealand Privacy Act 2020, we handle personal information according to these principles:
- Only collect information when necessary
- Be transparent about use and storage
- Keep personal data secure
- Retain information only as long as required
- Allow access and correction of data when requested
We comply with all relevant privacy and financial services codes, including:
- Privacy Act 2020
- Financial Services Legislation
- Financial Advice Code of Practice
- Anti-Money Laundering and Countering Financing of Terrorism Rules
5. Cookies and Tracking
We may use cookies, web beacons, and analytics services to:
- Understand how visitors use our website
- Improve performance and content
- Track sessions and user interactions
You can control cookie settings in your browser. Many features of the site may not function if cookies are disabled.
6. How We Share Your Information
We may share your data with:
- Service providers (e.g., software platforms, CRM)
- Regulatory or government authorities (when required)
- Third parties with your consent
- Acquirers, if our business is sold or merged
We do not sell your personal information.
7. Data Security
We take reasonable steps to protect your information from:
- Unauthorised access or disclosure
- Accidental loss or damage
- Improper use or alteration
However, no system can be 100% secure. If a data breach occurs, we will respond according to legal requirements.
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccuracies
- Request deletion (where lawful)
- Withdraw consent at any time
- Lodge a complaint with us or the Office of the Privacy Commissioner (NZ)
To exercise any rights, contact us directly.
9. External Links
Our website may link to external sites. We are not responsible for the privacy practices or content of linked sites.
10. Children’s Privacy
11. Changes to This Policy
We may update this Privacy Policy. The latest version will be posted on our website with a revised date.
12. Contact Us
If you have questions, concerns, or wish to access your information: